Project Details
- Project Name Al Luwzi - Public Private Partnership (PPP) Project, between Naseej and Ministry of Housing
- Client Naseej B.S.C.
- Location Al Luwzi
Project Details
Assignment
Brief
Olive VFM was selected to provide a comprehensive facility management solution, which is best in its class.
PPP at Al Luwzi consists of 700 social villas and required infrastructure under five different phases.
Challenges
- To keep the common area (hardscape, roads, pavements etc) safe, clean and in good conditions.
- To maintain the well-being of the villas from deterioration.
- Extent of facilities management requirements that include EDD and WDD works.
- Multi-site operations with local services levels and standards.
- Pest Control Services for all common areas.
- Waste management and collection for all common areas.
- Landscape services for all green areas.
Solution
Designed and deployed a solution to meet the client specific requirements, including:
- Work order process (call center, call handling, web requests).
- Assets management solution integrated with client and supplier’s technology, using CAFM system.
- Advanced disaster recovery architecture and process to ensure a 24/7 operation.
- Standard operating procedure for all services.
- Developed operational budget.
